Refund policy

(1) Should the customer be a consumer in line with Art. 1 of the Austrian Consumer Protection Act (KSchG), he/she shall be entitled to withdraw from the contract within 14 working days upon receipt of the delivery without stating any reason. Vendor must be notified about this withdrawal in written form (email). The revocation period shall be considered as being observed if the written notification of the withdrawal is sent within the deadline. Sales on commission shall not be included in the right to withdraw from the contract.

(2) Should a customer make use of his/her right of withdrawal, he/she shall be obliged to return the goods received to Vendor. The customer shall carry the costs of returning the goods. The customer must also choose a method of shipment, the insurance of which conforms to the value of the item(s).

(3) Should a customer make use of his/her right of withdrawal, Vendor shall be obliged to return any payments already made by the customer without delay and reimburse the customer for any necessary expenses. The customer shall be obliged to make an appropriate payment to Vendor for the use of the item(s), including remuneration for a potential reduction in value of the item(s). The customer shall have the opportunity to avoid making such payments only by checking the item(s) for their suitability and usability. The customer shall be liable for any deterioration or destruction of the item(s), unless no other agreements have been made under these Terms & Conditions.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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